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Terms & Conditions

Pricing and Tax Information

All prices listed on this website are in Australian dollars (AUD).
All prices include GST.

Shipping | Delivery & Handling

Please allow up to 10 working days for delivery to all areas

Refund Policy

All reasonable steps will be taken to ensure your order is received in good condition. Should your order not arrive in satisfactory condition please contact us within 5 working days of receipt of goods. Whilst your item will be replaced or fully refunded, we require damaged goods to be returned within 21 working days so we can take action with the carrier.

On the rare occasions that incorrect goods are delivered. we will fully refund or replace the item concerned, including return shipping costs, providing they are returned unopened within 1 month of delivery. 
If an item is found to be faulty; we offer a replacement, credit or refund.


We endeavour to keep all information contained in our Web site up-to-date. However, prices, listings, articles and other information are subject to change and are for information purposes only. We assume no responsibility for errors or omissions noted on this Web site. Please verify all information via email or by telephone.

Limitation of Liability

Neither Annie Smithers nor any of its representatives, or the developer, Internet Service Provider or carrier of the web site, will be liable for damages arising out of or in connection with the use of this site. This is a comprehensive limitation of liability that applies to all damages of any kind, including (without limitation) compensatory, direct, indirect or consequential damages, loss of data, income or profit, loss of or damage to property and claims of third parties.